Privacy Policy lpe88
We at lpe88 take our responsibility to protect your personal information seriously. This Privacy Policy explains in detail how we collect, process, store and safeguard your personal data in line with best practices in information protection.
Our Commitment
Our Data Protection Principles
Every action we take regarding your data is guided by these six core principles.
Data Security
Your personal information is stored in an environment protected with industry-standard encryption. Access to your data is restricted to authorised personnel only.
Information Confidentiality
lpe88 does not sell, rent or disclose your personal information to third parties for marketing purposes without your explicit consent.
Your Rights Are Guaranteed
You have the right to access, correct or request the deletion of your personal data at any time by contacting the lpe88 support team.
Minimal Collection
We only collect information necessary to provide services to you. No excess data is collected beyond what is required for platform operations.
International Compliance
The lpe88 platform operates under international licensing and adheres to globally recognised data protection standards to ensure user privacy is maintained.
Communication Control
You can choose to receive or opt out of marketing communications from us. This preference can be updated at any time through your account settings.
This Privacy Policy is issued by lpe88 ("we", "platform" or "lpe88") and applies to all users who access or use our services through the lpe88 official website. By registering an account or using any of our services, you are deemed to have read, understood and agreed to the terms set out in this Privacy Policy.
We take seriously the trust you place in us when entrusting your personal information to us. Therefore, we are committed to handling that data responsibly, transparently and in line with sound information protection practices.
lpe88 collects various categories of information to enable us to provide services that are safe, efficient and suited to your needs. This information is collected directly from you or automatically when you use our platform.
Information you provide directly:
- Full name and identification information (including identification card number / MyKad)
- Email address and mobile phone number
- Account username and password
- Date of birth for age verification
- Payment method information such as Touch 'n Go eWallet details, DuitNow or bank account details for FPX
- Identity verification documents requested during the Know Your Customer (KYC) process
Information collected automatically:
- IP address and information about the device used
- General location data (excluding precise location)
- History of gaming activity and transactions on the platform
- Login session information including date, time and duration
- Preferences and settings saved in your account
Information collected by lpe88 is used solely for purposes related to the provision and improvement of our services to you, as well as to ensure the security and integrity of the platform.
- Processing account registration and verifying user identity
- Enabling deposit and withdrawal transactions to proceed smoothly
- Monitoring account activity to detect any suspicious activity or fraud
- Complying with applicable legal obligations and licensing requirements
- Providing effective 24/7 customer support in Bahasa Melayu and English
- Analysing usage patterns for platform improvement purposes
- Sending important notifications related to your account and transactions
- Enforcing our Terms and Conditions and Responsible Gambling Policy
lpe88 does not sell your personal information to any third party. However, in certain limited situations, we may need to share your information with parties required for platform operations.
Authorised service processors:
- Payment gateway providers that process your deposits and withdrawals (including providers of Touch 'n Go eWallet, DuitNow, FPX, ShopeePay and crypto platforms for USDT, BTC and ETH transactions)
- Gaming software providers that operate slots, live casino and other games on our platform
- Identity verification and KYC service providers
- Technology infrastructure providers that support platform operations
All these third parties are subject to confidentiality agreements and are not permitted to use your data for any purpose other than that contractually agreed with lpe88.
Disclosure based on legal requirements:
We may disclose your information to relevant authorities when required to do so under applicable legal provisions, court orders or directions from legitimate regulatory bodies.
The lpe88 website uses cookies and similar tracking technologies to improve your browsing experience and ensure the platform functions properly. Cookies are small data files stored on your device when you visit our website.
- Session cookies — used to maintain your login while browsing the platform
- Preference cookies — store the language and display settings you have chosen
- Security cookies — help detect unrecognised login activity
- Analytics cookies — collect anonymous information about how the platform is used for improvement purposes
You can manage or delete cookies through your internet browser settings. However, please note that disabling certain cookies may affect the functionality of some features on the lpe88 platform.
Protecting your data is a priority for lpe88. We implement various technical and organisational measures designed to protect your personal information from unauthorised access, modification, disclosure or unintended deletion.
- SSL/TLS encryption protocols for all data communication between your browser and our servers
- Encryption of sensitive data stored in our databases
- Multi-layered access controls to ensure only authorised personnel can access user data
- Continuous security monitoring and threat detection systems
- Two-factor authentication (2FA) available to protect your account
- Regular security audits by independent parties
Although we take all reasonable steps to protect your data, no system can guarantee absolute security. You are also responsible for keeping your account password confidential and not sharing it with any party.
lpe88 retains your personal information for as long as your account is active or as long as necessary to provide services to you. After an account is closed or becomes inactive, we may still retain certain records for a period required to fulfil legal obligations, resolve disputes and enforce our agreements.
Financial transaction data is retained for a longer period in line with international licensing requirements and audit needs. Once the defined retention period ends, your data will be securely deleted from our systems.
As an lpe88 user, you have certain rights regarding your personal information. We respect these rights and will endeavour to fulfil your requests within a reasonable timeframe.
- Right to access — You may request a copy of the personal information we hold about you
- Right to rectification — You may request corrections to any information that is inaccurate or outdated
- Right to erasure — In certain circumstances, you may request the deletion of your personal data
- Right to restrict processing — You may request that we limit how we process your data in certain circumstances
- Right to object — You may object to the processing of your data for specific purposes
To submit any request relating to your privacy rights, please contact the lpe88 support team via live chat or email at [email protected]. We will process your request in accordance with established procedures.
lpe88 reserves the right to modify or update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other operational reasons. Any material changes will be communicated to you via email or an in-platform notification.
Continued use of the lpe88 platform after notification of such changes will be considered your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.
FAQ
Questions About Your Privacy
Answers to frequently asked questions about the lpe88 Privacy Policy.
Still Have Other Questions?
The lpe88 support team is available to assist you at any time. Contact us via live chat or check our FAQ page for more information.